Bpo Hr Manager

Description

The HR Manager shall play a critical role in supporting the organization's human resources functions. Shall be responsible for assisting with various HR activities, ensuring compliance with HR policies and regulations and contributing to a positive workplace culture.

Requirements

Ability to maintain confidentiality and handle sensitive informationIntegrity and ethicsTeam PlayerAdaptability and willingness to learnStrong Problem - solving skillsCustomer service orientation.Bachelor's degree in Human resources, Business Administration, Or Related field ( Preferred)Previous 4 years experience in HR similar role or related roles is a plusStrong knowledge of HR practices and regulationsExcellent interpersonal and communication skillsAttention to detail and strong organizational skillsBPO Experience prefered
Responsibilities

Assist employees with benefits enrollment, changes and inquiriesThe HR manager shall manage the recruitment and manpower planningCollaborate with benefits providers to resolve issues and ensure smooth administrationHelp communicate and enforce HR policies and proceduresSupport performance appraisal processes, including data collection and analysisAssist in the development of the performance improvement planHandle employee inquiries and concerns, and escalate to management when necessaryMediate minor disputes and conflictsMaintain training records and assist with employee development initiativesCollaborate with the payroll department to ensure accurate and timely payroll processing.Prepare and maintain HR reports, including headcounts, turnover, and other relevant metrics.Participate in HR projects and initiatives such as surveys and culture building activities.Assist in the processing of government mandated employment-related issues.
Benefits

Up to PHP 50k base salaryGovernment mandated benefits