Bpo Hr Manager

Description

The HR Manager shall play a critical role in supporting the organization's human resources functions. Shall be responsible for assisting with various HR activities, ensuring compliance with HR policies and regulations and contributing to a positive workplace culture.

Requirements

-Ability to maintain confidentiality and handle sensitive information
-Integrity and ethics
-Team Player
-Adaptability and willingness to learn
-Strong Problem - solving skills
-Customer service orientation.
-Bachelor's degree in Human resources, Business Administration, Or Related field ( Preferred)
-Previous 4 years experience in HR similar role or related roles is a plus
-Strong knowledge of HR practices and regulations
-Excellent interpersonal and communication skills
-Attention to detail and strong organizational skills
- BPO Experience prefered

Responsibilities

-Assist employees with benefits enrollment, changes and inquiries
-The HR manager shall manage the recruitment and manpower planning
-Collaborate with benefits providers to resolve issues and ensure smooth administration
-Help communicate and enforce HR policies and procedures
-Support performance appraisal processes, including data collection and analysis
-Assist in the development of the performance improvement plan
-Handle employee inquiries and concerns, and escalate to management when necessary
-Mediate minor disputes and conflicts
-Maintain training records and assist with employee development initiatives
-Collaborate with the payroll department to ensure accurate and timely payroll processing.
-Prepare and maintain HR reports, including headcounts, turnover, and other relevant metrics.
-Participate in HR projects and initiatives such as surveys and culture building activities.
-Assist in the processing of government mandated employment-related issues.

Benefits

-Up to PHP 50k base salary
-Government mandated benefits