Bpo - Call Center Agent - Dayshift Account

Qualifications:
• At least High School graduate
• No BPO experience needed
• Can speak basic English
• Willing to start this January and February class

Customer Service Representative duties:
• Take ownership of customer issues.
• Troubleshoot problems and drive resolutions.
• Escalate unresolved issues to relevant internal teams.
• Collect prompt and accurate customer feedback.
• Document knowledge as solution articles.
• Master the use of a help desk software.