j**Sapient Global Careers** is the key to all your business outsourcing needs.
Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations.
We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
**Accounts that we can offer**:
Travel, Sales, Healthcare, Financial, Collections and Telco account
**Job Qualifications**:
- At least High school graduate
- Open for no bpo experience
- Must have strong verbal and written English communication skills
- 35 kilometers away from the site
- Can do onsite work in Pasay
**Responsibilities**:
Effectively manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
**Sapient BPO to Its Employees**:
Our goal is to outperform in all of our locations.
Sapient understands that its employees are the most important asset for rendering effective quality services around the globe.
That's why Sapient gives its best efforts to attract and develop the best and the brightest professionals for the job.
Sapient offers:
- HMO and dental coverage from Day 1 of employment
- Meal and other allowance
- Continuous education assistance and skills enhancement through training & personal development programs
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Programs
**Job Types**: Full-time, Fresh graduate
**Salary**: Up to Php23,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Performance bonus
- Yearly bonus