Billing Specialist

Pharmacy Billing Specialist (Omni-channel) About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Position Summary: Responsible for accurate data entry into software programs like SAP/ERP and Salesforce.com, transcribing and verifying patient insurance coverage, communicating with partner pharmacies for patient care, documenting activities, navigating multiple systems, and demonstrating flexibility based on workload volume.
Responsibilities Accurately enter data into corresponding fields within various software programs (SAP/ERP and Salesforce.com) Accurately transcribes and verifies patient insurance coverage using online resources. Ensures all pertinent medical documentation is accurate and present prior to authorization submission or
coordination of billing. Communicate with our partner pharmacies via our online portal to ensure best in class care to patients. Document activities appropriately in process notes using our operating system. Ability to successfully navigate between multiple systems throughout the course of the workday, this
includes but is not limited to operational software and vendor portals. Demonstrate flexibility to perform duties wherever volume deems it necessary. Required: Education: High School Diploma or general education degree (GED) Job Experience: 0-2 Years of Relevant Work Experience Preferred:  Basic Microsoft Suite Competency (Outlook, Word, Power Point) Previous SAP experience or other Order Management Systems a plus but not necessary Salesforce.com knowledge a plus but not necessary TBD