Billing And Collection Associate (Urgent)

Responsibilities :
• Process of membership enrollment.
• Process regular billing.
• Handles client/customer (internal and external) concern.
• Performs other duties and responsibilities as maybe assigned by the immediate superior.
• Process and maintain accurate customer billing information
• Generate invoices and statements in a timely manner
• Track and monitor outstanding accounts receivable
• Communicate professionally with customers via phone, email, and mail to collect overdue payments
• Research and resolve billing discrepancies
• Process customer payments (including online payments)
• Apply late fees and penalties according to company policy
• Escalate unresolved accounts to designated personnel when necessary
• Maintain detailed records of all collection activities
• Prepare reports on collection performance metrics
• Adhere to all company collection policies and procedures
Qualification :
• Graduate of any 4-year Business Course
• Fresh graduate is welcome to apply.
• Computer Literate (Proficient in Microsoft Excel)
• With good communication skills.