Bilingual Spanish Speaker - Homebased Job

This is your opportunity to earn dollars while working from home and jump-start your freelancing career even without prior experience.
RESPONSIBILITIES:
- Offers outstanding customer service
- Interprets and analyzes client inquiries swiftly to determine clients' needs
- Pays attention to customers' interests and displays sympathy-
- Satisfies clients' needs by adhering to laid down procedures, policies, and practices
- Finds satisfactory solutions to customers' complaints
- Provides ideas on methods of upgrading customer service to enhance productivity
- Takes an active part in activities that improve client satisfaction and accomplishments of business objectives
- Demonstrates a wide knowledge of the company's products and principles

QUALIFICATIONS:
- Proven experience as a customer service representative, customer support representative, or any similar field
- Experience using both languages in a professional capacity is preferred
- Exceptional verbal communication skills in both specified languages
- Ability to craft professional emails
- Active listening skills and attention to detail
- Solid awareness of your skillset and willingness to refer customers for help as needed