Bi Lead

Responsibilities: Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology roll-out) and ongoing monitoring for specific process in order to ensure budget and pricing assumptions complianceImplements training needs for TSs, and monitors training implementation for the team in order to ensure competency development across domain, operations and behavioralParticipates in internal and external governance model order to track and monitor contractual compliance, employee engagement, performance and relationship heathImplements the quality plan including the quality control, assurance and improvement in order to create a comprehensive quality program for the specific processSigns off the scorecard for direct reportees, creates KRAs for team in order to align the team with the specific process objectivesImplements career development and succession plan for the direct reportees, implements career development methodology for team in specific process in order to ensure sustainable employee engagement and motivation within the team Qualifications: Knowledge of Frameworks / Methodologies Tools and applicationsKnowledge of growth planning strategy, solution design, development and client's engagementKnowledge of cost and pricing, billing procedures, financial analysis tools and techniquesContractual knowledge and knowledge of compliance and contractual risk managementWilling to work on a night shiftOpen to work onsite