Bank Customer Service Representative Up To 30K

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders?
You?ve come to the right place.
We?re looking for ambitious people who share our values and want to make every day better for people around the world.
Manulife Benefits:
Competitive salary package

HMO on the first day with free dependents

Retirement benefits

Merit Increase

Performance Bonus

Global network of industry experts

Extensive training resources

Job Description:
We?re looking for Bank Customer Service Representatives to solve critical business problems for our future together.
With the drive to help our customers achieve their goals, they will engage and connect with clients across the United States and Canada to provide product and services information and help resolve emerging concerns.
Have the skills and knowledge for the job?
Learn more about the opening below!
Key Responsibilities:
Build sustainable relationships and trust with customers through open and interactive communication

Provide accurate, valid and complete information by using the right methods and tools

Handle customer inquiries and concern, provide appropriate solutions and alternatives

Work closely with team leaders to drive innovative solutions to meet business needs

Qualifications:
At least two years in college

At least 1 year relevant call center experience providing voice customer service support for international retail banking accounts

Excellent English communication skills (spoken and writing)

Strong customer service skills (ability to build rapport, demonstrate empathy, and outline key steps in delivering good customer service)

Strong analytical and problem solving skills to comprehend and act on presented customer concerns or problems

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