B2C Outbound Specialist (UK Client) - Alabang ?60-70K [Monthly] On-site - Muntinlupa Full-time 1-3 Yrs Exp Bachelor
Job Description Looking to join a winning team where if you have the right skills, you can make PHP 100,000+++ per month?
Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect role for you!
At Datablazers, Inc., we're dedicated to providing outstanding support and creating memorable experiences for our customers. As a B2C Outbound Specialist, you'll be at the forefront of this mission, playing a crucial role in resolving inquiries, offering solutions, and making a positive impact on every call.
The role involves joining a team of outbound specialists where you will be calling pre-qualified leads, taking them to the next stage of the process. You will be speaking to consumers in the UK via a dialer, and you will need to quickly learn the process and master the pitches and scripts. You are calling pre-qualified leads, so this is NOT cold calling, and these leads cannot be wasted due to their cost. Full training comes with the role and daily feedback from quality and management. This role requires a big personality with exceptional rapport-building skills and a hunger to earn, with a basic salary of 70K + weekly commissions, giving a monthly package of well over 100,000 PHP.
Responsibilities Calling consumers in the UK to assist them with getting repairs done on their homes that should have been addressed by local authorities. Use CRM and dialer systems to efficiently track and manage contacts provided by the company, ensuring calls are made and results are accurately recorded. Maintain and update detailed notes on each lead's status in the CRM, ensuring all interactions and next steps are clearly documented. Demonstrate consistent performance by mastering the scripts and pitches, quickly adapting to any changes, and delivering results that meet or exceed the team's targets. Collaborate closely with the quality assurance team to continuously refine your approach, incorporating feedback to enhance call effectiveness and increase conversion rates. Requirements 2-3 years of experience in B2C sales with UK or USA accounts. Experience using CRM systems and dialers is a must. Excellent verbal and written communication skills in English. Strong computer and data entry skills. Willing to work onsite in Alabang, 9-hour shifts (including breaks) from Monday to Friday, between 8am-8pm UK time (Shifts are subject to change from week to week). A desire to make money and be the best in the team as top performers get extra incentives to this amazing package offered. Working Location Level 5, Richville Corporate Tower, 1107 Alabang–Zapote Rd, Ayala Alabang, Muntinlupa, 1780 Metro Manila, Philippines
Benefits Government Mandated Benefits: 13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS Insurance Health & Wellness: HMO Professional Development: Job Training Posted on 03 September 2024
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