Automobile Account Call Center Agent

As an Automobile Account Agent, your role revolves around managing customer accounts related to automobile services, sales, or leasing. You will be responsible for assisting customers with various inquiries and tasks, such as updating account information, addressing billing concerns, processing payments, and scheduling service appointments. Strong communication skills are essential for interacting with customers via phone, email, or in-person to provide support and answer questions. Attention to detail is crucial for accurately documenting interactions and maintaining customer records. Additionally, knowledge of automotive products, services, and industry regulations can be beneficial for effectively addressing customer needs and ensuring satisfaction.Qualifications:• At least 6 months call center experience or 6 months customer service experience any industry• Good to excellent communication skills• CEFR: B1 up AM score