Job Description
At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad.
Review functional requirements and technical designs to create test plans and detailed test cases
Track bugs and work with internal engineering team to resolve and ensure regression testing is adhered to
Act as Tier 1 support (i.e., troubleshooting issues, replicating bugs, and resolving simple requests) and escalate to a senior Salesforce admin, if necessary
Work on improving our CRM data quality and internal business processes as it relates to order management, pre-sales, etc.
Salesforce configuration and administration required e.g., building dashboards/reports/views, community, knowledge, creating custom fields, validation rules, workflow rules, advanced formula, etc
**Requirements**:
2-4 years of working with a CRM (Salesforce preferred) in an Operations role
1-3 year(s) of QA experience and/or test script development experience
Assist business pre and post launch and act as first line of triage for any bugs found
Able to handle multiple projects and work in a fast-paced environment
Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment
Experience with data importing, export, and duplication
Knowledge of troubleshooting functional and user data entry issues
**Benefits**:
Dental,Miscellaneous allowance,Medical,Loans,Sports (e.g.
Gym),Emapta Academy,Smart casual,Morning / Mid / Night / Shifting
**Job Description**:
At Emapta, saying "We're a Family" means we're also your second home at work, and our ratings prove it!
4.5 GLASSDOOR RATING
4.5 FACEBOOK RATING
93% CANDIDATE REFERRAL
Our goal is to build your local careers with global impact, s