Associate Analyst, Ticketing & Tariff

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
1.Workes on daily financial loss reports to identify root cause and possible resolutions

2.
Monitors robotic quality and ticketing processes to ensure proper flow and maximum productivity of the systems.
3.
Provides critical feedback to Director of Airline Partnerships for new or updated contract requirements

4.
Oversees the dispute and payment of airline debit memos

5.
Participates in special projects as assigned all related to data corrections or financial recovery.
6.
Quality control for all upcoming travel to ensure no customer impact caused by ticketing exceptions

7.
Trains and supports the teams on back-office processes

8.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees may be required to perform any other job-related duties as assigned.
**KNOWLEDGE AND SKILLS**:

- Expert in GDS systems with a preference of Sabre expertise
- Clear understanding of airline tariffs and fare rules
- Analytical skills
- Proficient in Excel,
- Strong verbal communication skills.
- Ability to train
- Excellent organizational skills
- Able to communicate verbally and in writing to interact with colleagues, vendors, internal departments, and management.
- Must demonstrate high level of initiative

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)