GoTeam is looking for someone who can coordinate processing of insurance certificates and evidence of property insurance for one of our clients in the Administration Industry.
Your client is a 100 percent employee-owned independent insurance agency with its HQ in California, as well as offices in Oregon, Arizona, Missouri, and London.
They provide clients with commercial or personal insurance, as well as employee benefits packages and wealth management services.
**What You Will Do**
- Process Binders
- Process Endorsements
- Process Audits after review by Account Manager
- Invoicing as assigned
- Claims follow up
- Coordinate Certificates of Insurance and Evidence of Insurance issuance and certificate and evidence renewals.
Create and maintain mail-merge documents
- Draft proposals
- Processing of un-routed attachments and carrier document retrieval and processing items from O drive
- Other duties usual to servicing commercial accounts
- Prompt response to clients and carriers and follow through on commitments in a timely manner is crucial.
- Timely follow-up and closing of activities in Epic.
- Pursue continuing education and licensing.
- Thorough documentation is required with proper E&O procedures strictly followed.
- Special projects as assigned
**Skills and Qualifications**
- Understanding of normal business practices; Some insurance experience preferred
- Professional demeanor and behavior
- Proven ability to organize and manage time in order to meet deadlines.
- Demonstrated ability to understand and execute oral and written instruction.
- Ability to communicate professionally with clients and develop strong client relationships.
- Working knowledge of Microsoft products (Word, Excel, Outlook).
**About Us**
When you think of the business and workplace leaders you admire most, what qualities stand out?
If those qualities include a commitment to care and an unshakable belief in the potential within people, we believe you'll love it here at GoTeam.
In 8 years, GoTeam has grown its client base to business owners from Australia, the U.S., U.K. and Singapore, among others.
Working with highly skilled and motivated team members in GoTeam gives these businesses all the benefits of outsourcing and offshoring, without any of the complications and additional costs of starting their own office locally.
Our leaders' combined expertise is both broad and deep—from talent acquisition to leadership development, from business process operations management to IT services management, and from automation to software development.
Our headquarters is in the heart of Asiatown IT Park, which makes the office accessible via public and private transportation.
**Our Story**
In 2014, our CTO and Founder Matt Kesby starts Go-Virtual Assistants (GO-VA) with one full-time member.
The following year, CEO Fiona Kesby moves to Cebu to be onsite as the company scales.
She emphasizes that the best way to attract talent is to take exceptional care of them.
The warmth and welcoming culture of GoTeam starts from Day 1, with our Chief Happiness Officers providing each new team member with a Welcome Kit.
HMO Coverage for yourself and 1 dependent kick in on Day 1 as well.
Among GoTeam's core values are Discovery and Humility.
(The overarching one is Care.)
Fiona sets an example of leading by these values by consistently encouraging team members to read and discover new skills, industry best practices, and advice for leadership, self-care, and growth.
Monthly "Discover You" events are being held to ensure that the entire company is up-to-date with current developments, celebrate wins from the previous month, and acknowledge those team members who have made an impact in their clients' businesses and exceed expectations as well.
At GoTeam, no team member is left behind.
Everyone is heard and made to feel that they truly belong.
**Salary**: Up to Php70,000.00 per month
**Benefits**:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
COVID-19 considerations:
Our recruitment process has been fully online since March 2020, for the safety of all recruiters and job applicants.
All interviews will take place by phone or videoconference.
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Account Management: 1 year (preferred)
**Language**:
- English (preferred)