Area Manager (NCR)
Qualifications:
College Graduate
with at least 2 years of sales and collection experience
Key Responsibilities:
1. Sales Management
Achieve Sales Targets: Lead and manage the sales team to meet or exceed monthly, quarterly, and annual sales targets.
Sales Strategy: Develop and implement sales strategies tailored to the region, focusing on customer acquisition, retention, and market expansion.
Market Development: Identify new business opportunities, prospective customers, and market trends to drive revenue growth.
Team Leadership: Manage, train, and motivate the sales team to ensure high performance and alignment with company goals.
Customer Relationships: Build and maintain strong relationships with key customers, distributors, and partners to promote long-term business success.
Product Promotion: Oversee the launch and promotion of new products or services in the area, ensuring alignment with corporate marketing efforts.
2. Collection and Credit Management
Collection Targets: Ensure timely collection of outstanding payments from customers and distributors in line with company credit policies.
Monitoring Receivables: Regularly review the accounts receivable reports and ensure overdue accounts are followed up promptly.
Credit Risk Assessment: Collaborate with the finance team to evaluate the creditworthiness of potential customers, ensuring that credit limits and terms are appropriate.
Dispute Resolution: Address and resolve any issues or disputes related to payments and outstanding balances, working closely with customers to reach amicable solutions.
Cash Flow Management: Ensure that collections are aligned with cash flow requirements to meet business needs.
3. Reporting and Documentation
Sales Reporting: Prepare regular sales reports for management, highlighting progress toward targets, key achievements, and market insights.
Collections Reporting: Provide regular updates on collection performance, overdue accounts, and outstanding balances.
Analysis: Analyze sales and collection trends, identify potential challenges, and develop solutions to improve both sales and collections performance.
4. Customer Service and Relationship Management
Customer Satisfaction: Ensure a high level of customer satisfaction by resolving issues and providing exceptional service.
Customer Feedback: Gather and relay customer feedback to improve product offerings, sales strategies, and collection processes.
Retention Strategy: Develop and implement strategies to retain customers and encourage repeat business, including offering payment plans for overdue accounts when necessary.
5. Compliance and Process Improvement
Adherence to Policies: Ensure compliance with company policies, industry regulations, and legal standards for both sales and collections activities.
Process Optimization: Continuously evaluate and improve sales and collection processes to increase efficiency, reduce bad debt, and enhance overall performance.