Application Support (Experience In Sap Mm)

Qualifications
Female Candidates
Has at least 4 years experience in Application Support and a background in doing Business Analyst work.
SAP MM experience is a plus
Payment systems like Gcash, Mastercard, Visa, etc.
Ticketing Tools
Service Desk Tool is a PLUS
Experience in documentation (e.g., process flow, UAT user's manuals, etc.)

Job Description
Facilitates seamless integration between the Back Office applications and the business lines • Sees that production issues are responded to promptly • Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users to keep the user community well informed. • Assists with frontline tasks when the need arises. • Manages ticketed query system and ensures a comprehensive database of queries and resolutions is kept up to date. • Maintains and updates technical documents and procedures. • Keeps track of business operations documentation to ensure clear identification of the business issue. • Manages coordination with the team. • Prepares weekly maintenance and upgrading specific requirements. • Provides support to the IT analysis and development team.