Appliances Service Supervisor (46639) - Talisay Cebu

Salary: 22,000 - 25,000
With Saturday schedule

Required Experience:
• Graduate of BS degree in Engineering or related field
• With appliance service management experience.
• History of training and developing a strong technical team.
• Experienced in KPI's, data and metric development.
• Strong organizational and managerial skills.
• Extensive background in service
• Excellent written and verbal communications skills.
• Excellent computer skills including Excel and Outlook knowledge

Job Description:
• Oversee PSD operations, including repair, rework and ASC.
• Analyze and respond to customer complaints and requests regarding repair
• Provide support and analysis for issues arising in manufacturing, purchasing, quality control, and the field
• Coordinate activities of service personnel
• Provides mentorship and training to the team
• Supervising service legal agreements with customers and external service provider