Our company is looking for a passionate and talented Analytics and Modeling Specialist to join our growing team!
About the Role:
The Analytics and Modeling Specialist is accountable for our client experience, employee experience, process framework, and project delivery.
The role requires the person to have experience in delivering data-driven insights and high-end solutions based on various survey tools, and datasets, to help clients improve various business outcome indicators.
Key Responsibilities:
• Lead the survey team account, involving multiple projects aligned to various domains (CX, EX, skills assessments, research, etc.)
• New products- Contribute to Expansion of Business Plans, Design and Drive Initiatives.
• Work with key internal and external partners in a matrixed relationship to manage large global projects / programs.
• Partner with internal teams to solve for business problems -Technology, finance, HR, etc.
• Collaborate with stakeholders, subject matter experts, client teams and other functional teams to understand business problems, conceptualize design, and implement solutions.
• Working with Market Unit POC to roll out updates on projects and envisioning to solutions.
• Capability development of Self and team members.
• Look at various ways to bring efficiency to existing processes.
• Client experience, CSAT on project deliveries
Qualifications
- Degree in IT/Computer Application or equivalent
Must Have:
• Proficient verbal and written communication skills in English - articulation of messages is key.
• Ability to work with diverse teams and stakeholders globally.
• Ability to understand complex real-world business problems, often in ambiguous scenarios, and transform into workable solutions.
• Experience of using Forsta (Confirmit) (Authoring, Reportal / Studio) OR Qualtrics CX / EX.
• Experience of writing scripts in - JavaScript, HTML 5, CSS, jQuery
• Strong attention to detail and Quality Parameters.
• Proficiency in using MS Office.
Good to have:
Certification in Agile / Project Management, familiar with Agile principles.
Exposure to MS Visio, MS Project, Power BI, Power Automate, SharePoint.
Experience in analysis of survey data
Join our growing team now!