Analytics Advisory Analyst

Prepare analytical and trend reports, create graphics, and provide stakeholder ready material
- Analyze ticketing data to provide actionable insights
- Visualize digital analytics to show valuable data driven insights using BI tools
- Participate in operational projects and assist in timely execution of project goals and deadlines
- Design dashboards and other reporting tools used by internal stakeholders
- Identify business challenges with stakeholders and help provide analytics using statistical methods
- Familiarity of relevant key performance indicators
- Perform range of ad-hoc analyses and financial modeling in support of key business initiatives
- Perform advanced modeling on medium to large data sets in support of business operations

**Mandatory Technology Capabilities**:

- Experience with a BI/Visual Analytics Tool (Tableau,etc)
- Experience with a SQL/database toolset (SQL Server, MySQL)
- Experience with a data science toolkit (Python, R, etc.)
preferred

**Knowledge, Skills and Abilities**:

- Capable of managing and prioritizing a variety of unexpected tasks while continuing to successfully conduct day-to-day operations without interruption
- Have a full grasp of understanding of regression, modeling and forecasting
- Display strong initiative and self-motivation
- Excellent communication, customer service and interpersonal skills.
- Possess strong technical, analytical, critical thinking and problem solving skills
- Comfortable working in a fast-paced, urgent project environment
- Self-starter, able to simultaneously manage multiple projects, effectively prioritize workload, and own deliverables from start to finish.
- Ability to articulate complex business findings into easy to understand concepts
- Strong quantitative, business, financial, and modeling skills