locations Taguig City, National Capital Region (Manila)
time type Full time
posted on Posted Yesterday
job requisition id JR********
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description: The position is responsible for the accurate and timely processing of collections.
1. Records and processes collections from clients.
2. Processes the following transactions in accordance with the company's procedures, standards and guidelines:
Posting of payments made thru Bills payment Collections Monitoring and clearing of Unidentified Bank Collections Handle requests for transfer of payment Posting of payment from SLAMC Reconciliation and posting of 2% withholding tax and SLGFI Worksite Collection Review of payments from collections upload file routed to OS disbursement Review and process request for credit card charge reversal and bank reversal 3. Performs the following as may be assigned:
Conducts user acceptance testing of new/enhanced system application Prepares daily and monthly statistical report Other Collections tasks 4. Resolves simple to moderate collections-related inquiries received through phone, email or as referred by Client Service Centers, Client Care, ensuring service levels are met.
5. Participates in continuous work improvement projects or customer service initiatives
Proficient in using MS Excel Demonstrates Resilience and Adaptability locations Taguig City, National Capital Region (Manila) locations Taguig City, National Capital Region (Manila)
locations Taguig City, National Capital Region (Manila)
time type Full time
posted on Posted Yesterday
Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.
Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.
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