Amazon Connect Developer

"Job Responsibilities

Understand Amazon connect application, infrastructure, services in use.Support contact center setup for day-to-day operation, work on enhancement ticket, raise service tickets, keep updating ServiceNow tool with proper status of tickets, support upgrade request.Create Amazon Connect flow, Lex chatbots, and Lambda functions.Application and Production SupportBasic and advanced troubleshootingAdmin activities as appropriate Qualifications: Must have at least 5 years of experience in Amazon ConnectHas bachelor's degree in Information Technology, Computer Science, or anything related.Strong experience in contact center developmentExperience in creating Amazon Connect Flow , Lex chatbots, and Lambda functionsHands-on application Development experience in any of Java, C#, Node.js, Python, PHP,Java / node.js Architect with knowledge on AWS environment, Design and develop APIs (Rest and SOAP services)Knowledge on AWS Lambda services and familiarity in AWS environment and eco system.Knowledge on Spring, Maven, HibernateKnowledge on Data base technologies like MySQL or SQL Server or DB2/ RDSGood experience on source code repository (GIT)Good communication skills in English, both written and verbalMust be amenable to work onsite, at least 2x a monthMust be amenable to work on a mid-shift or night shift schedule"