Job description
**What we're looking for**:
We are searching for an eCommerce Business Analyst will be joining a team of growth and advertising specialists focused on helping sellers grow faster.
In this role, you will be supporting the team responsible for customer success, account management and strategy consultancy.
Friendly, self-motivated exemplify impeccable communication and organizational skills.
You're comfortable being thrown dozens of tasks, documenting detailed instructions without missing a beat, being able to prioritize tasks based on importance and urgency, assign timelines to each task; effectively engage project stakeholders, managers, and team members all throughout the delivery life-cycle while ensuring the final deliverable is on time.
**In this role, you will**:
- Work within the commercial team — specifically supporting the Growth Strategist Executive and the Growth Strategist Team.
- Responsible for customer success, account management and strategy consultancy.
- Accomplishment of KPIs which are customer satisfaction, retention and expansion.
- Working with multiple managed customers in the US, CA, and EU.
- Building customer presentations - growth plans and monthly reports.
- Execution and launch of all new products and the relaunch of ASINS that has lost momentum.
- eCommerce account maintenance
- Develop strategies to increase sales, reduce costs and drive the conversion rate of the products, including price optimization, PPC, packaging/inserts, coupons and deals, customer communications, creativity, changing package dimensions, removing unprofitable products, and more.
- Actively working within a data-driven marketing organization, using marketing tools to analyze product performance, market trends, profits, and competitors to uncover market opportunities.
- Coordinating regular launch team meetings, maintaining project status, and communicating to team members and stakeholders, including prototyping and mass production.
- Compile comprehensive reports that highlight key product/market opportunities
- Create SOPs that can be applied for product research and product/market analysis, to assist the creative teams in improving their understanding of products and consumer needs
- Analyzing product performance
- Keen eye for spotting market trends, a willingness to inspire clients, and the ability to work both independently and within a team.
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php38,000.00 per month
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
Application Question(s):
- are you willing to work at night/shifting?
**Experience**:
- E-commerce: 1 year (preferred)
- Seller Support: 1 year (preferred)