**William Hill Manila - We Go One Better**
Like any great sports team, we've been hard at work since we got going in 1934.
It's not by chance we became one of the largest global sports betting and gaming companies, and we're not relying on luck.
Together we're on a journey to build a better business.
With us, you'll balance flexibility and performance in a culture built on trust.
We'll give you the space to be yourself and the tools you need to protect our customers while they play.
We'll invest in your future to help you develop your unique strengths and build a career that's right for you.
Sound good?
Then you belong here.
**Your role in the team**
As an Administrative Assistant, you will provide high-level support service by concentrating on more complex administrative functions; works closely with the Facilities Officer and ensures that deadlines are always met, and tasks are accomplished efficiently in accordance with the existing procedures and processes.
Your responsibilities include backup in the absence of the Facilities Coordinator and Purchasing Analyst; overseeing smooth flow of front-desk operation; providing administrative support across the organization; cascade, implement and monitoring site-wide compliance with policies and procedures; plans, develops, and coordinates new ideas/projects and streamlining of office administration operations; maintains records and ensures that they are always updated.
Multi-skilling and tasking are essential for your role to help carry out more tasks and ensure continuous delivery of the Facilities Team services.
**Overview of Responsibilities**
- Helpdesk/Requests Management which includes but not limited to caring for transport and parking slot requests, logistics during events, repair and maintenance reporting etc.
- Site Housekeeping, Beautification and Improvement which includes management of housekeeping maintenance personnel
- Administrative Functions which includes records management, preparation of monthly compliance reports to PAGCOR, liaising with WHG external legal counsel etc
- Pantry, Restroom, Cleaning and Office Supplies Inventory Management
- Client and Guests Visit Facilitation
**Requirements for the role**
- Bachelor's degree preferably in Hotel Management, Tourism, Business Administration
- Proven work experience as Administrative, Hotel, Travel & Transport or similar role for 1 year
- Strong background and exposure to Administrative function (Inventory management (office and cleaning supplies), procurement, Housekeeping/Maintenance, and document and payments processing
**Professional and personal qualification & knowledge**
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Knowledge in business etiquette and business correspondence
- Proactive and a team player
- Assertive, detailed, and process-oriented
- Can work on a shifting schedule
- Strong customer service skills
- Knowledgeable in housekeeping process and procedures
**Skills & Abilities**
- Communication
- Proven ability to maintain professional relationships internal/external
- Excellent verbal and written communication skills are required
- Can make business correspondences and reports
- Interpersonal skills
- Proven ability to effectively interact with all levels within the organization
- PC literate; knowledge of Excel and Word
- Broad understanding of Microsoft package
- MS Office - good knowledge of Word, Excel, Outlook, PowerPoint; ease of internet use
- Ability to
- Multi-task
- Resolve complex problems with minor direction
- Achieve results through the motivation or influencing of others
- Ability to convey information clearly and accurately
- Thrives in a fast-paced environment
- Detail
- oriented
- Solutions and results oriented
- Proactive
- Customer-focused
- String sense of teamwork
- Have an eye for detail and desire to ensure that everything possible is done to reach the highest of standards
- Ensure high standards, initiative and professionalism
- Flexibly work different shifts