Join Our Team as a Admin Assistant (with experience in XERO Accounting software)
Are you ready to bring your communication, organization, and problem-solving skills to a dynamic role where you'll be a key part of our team's success? We're seeking a proactive, detail-oriented individual to help us deliver excellent client experiences and seamless project coordination.
Key Responsibilities:
Inbound Call Handling: Receive and direct incoming calls, ensuring each inquiry is addressed promptly and professionally.
Client Follow-Up: Maintain communication with clients by following up on quotes, sharing project updates, and gathering feedback to ensure high satisfaction.
Scheduling & Coordination: Help manage schedules for glass cleaning and window repair projects, liaising with the team to ensure smooth coordination and time management.
Administrative Support: Organize emails, meetings, and reports for the owner, making sure all communications and documents are accurate and timely.
Project Tracking: Keep project logs up-to-date and track job completion to address any issues quickly and efficiently.
Continuous Improvement: Contribute ideas for process improvements, helping our business grow with efficient communication and organization practices.
What You'll Bring:
Exceptional Communication Skills: You're professional, friendly, and adaptable in both written and verbal communication.
Organization & Attention to Detail: You thrive on keeping things orderly and have a knack for ensuring nothing slips through the cracks.
Problem Solving & Initiative: You anticipate needs and love finding solutions that support the team and enhance efficiency.
Tech-Savvy: Proficiency with CRM systems, XERO Accounting Software, Microsoft Office, and scheduling tools. Experience with project management software is a plus!
Team-Oriented Mindset: You enjoy building relationships with team members and clients, working collaboratively to achieve shared goals.
Why You'll Love Working Here:
Career Growth: As we expand, you'll find opportunities for both personal and professional development within our team.
Supportive & Positive Culture: We value collaboration, professional growth, and a balanced work-life environment.
Inclusive Workplace: We welcome applicants from diverse backgrounds, believing in equal opportunities for everyone to succeed.
Ready to make an impact with a team that values your growth and success? Apply today and let's grow together