Accounts Receivable Analyst

Location: PH - Philippines - A5R0
Goodyear Talent Acquisition Representative: Katherine Grace Ramos Bello
Sponsorship Available: No
Relocation Assistance Available: No

**Responsibilities**:

- Respond to customer queries; inbound telephone calls, outbound telephone calls, problem resolution on behalf of customers, negotiation of extension of time to pay where appropriate, account reconciliation, and receipting and allocation of payment
- Comply with the Goodyear Credit Policy, and all other applicable company policies and procedures in all respects
- Exercise a decision making capacity to place customer on, or remove them from, stop credit
- Justification for decision must be complete, appropriate and documented in accord with procedures
- Identify potential bad and doubtful debts within customer portfolio or other potential operational risks or non-compliant activities and escalate in designated appropriate manner

**Job Requirements**
- Bachelor's/College Degree
- 1-2 years experience as a Credit Officer in business to business collections environment
- Exposure to OTC/OTR processed, dunning and debt recovery processes
- Good knowledge of collateral and security tools
- Accurate numeracy skills, debt analyst skills, and understanding of credit management lifecycle
- Intermediate computer literacy skill, background in SAP and basic Excel skills is a plus
- Effective negotiation and influencing skill
- Be able to work on either night or day shift