Job Description
Be Part of the Expansion of a NZ Accounting & Bookkeeping Firm in their PH Site as ACCOUNTS MANAGER - ONBOARDING!
**Work Location**: Pasig - Podium West Tower
**Work Schedule**:
Monday to Friday
Early Shift 5AM to 2PM
**Work Setup**: Hybrid (2x Reporting Onsite & 3x WFH)
WFH - 5AM to 2PM
Onsite - 6AM to 3PM
**Duties & Responsibilities**:
To undertake onboarding processes for all new clients to the client with the assistance of Team Leader.
To ensure new clients are thoroughly transitioned and established for future services with the assistance of Team Leader
To ensure a high quality of client service is always provided by performing work that requires a senior level of technical skill or knowledge, supporting the team to complete tasks effectively, and reviewing all returns and reports to ensure quality control with the assistance of Team Leader
To manage quality assurance by assisting with development and maintenance of the Firm's policies and procedures, clarifying and communicating associated expectations to the team, and monitoring delivery against standards and goals set using key performance indicators
To manage the onboarding team in conjunction with the Client Onboarding Manager through communicating clear expectations, providing the necessary support for team members to deliver their best performance, cultivate strong teamwork and a workplace culture that is consistent with the firm's values and direction
**General Duties**: Conducting quality review on systems and processes, Performing other onboarding and bookkeeping function tasks as required
**Qualifications**:
BS Accountancy and other related courses (BS Financial, Management Acc, etc.)
Minimum of 5 years' accounting experience, preferable with Small Medium Enterprises of various industries
**People Management**: 4 years experience handling min of 10 members of a team
Exposed in different Accounting System - new clients to be onboarded.
**Preferred Systems Experience**: Xero (must have), Oracle, Netsuite, other Cloud Based System
Process improvement to client, project management
**Must Have**: BPO Experience or from Accounting Firms
Advantage Exposure in AU, NZ, US, UK market
Xero Certified is an Advantage
**Job Description**:
Be Part of the Expansion of a NZ Accounting & Bookkeeping Firm in their PH Site as ACCOUNTS MANAGER - ONBOARDING!
**Work Location**: Pasig - Podium West Tower
**Work Schedule**:
- Monday to Friday
- Early Shift 5AM to 2PM
**Work Setup**: