**JOB DESCRIPTION**:
This role involves aspects of handling and processing of Instructions received, including but not limited to:
- Perusal of incoming instructions for correctness and completeness
- Accuracy of receipting EFT, BPAY client deposits in TRAMADA
- Precision in entering ticketing fees against TRAMADA bookings
- Audit of travel bookings for adequate funding.
- Preparation and release of supplier payments via EFT and Virtual Credit Cards,
- Transfer travel funds between trip files.
- Reconciliation of various creditor accounts and credit card statements
- Refunds to passenger and Personal Travel Managers
- Undertakes any other task or duties as deemed necessary by the management to achieve business goals
**KEY RESPONSIBILITIES**
- Meeting of required processing timeframes as advised by your Management
- Nil monetary losses resulting from incorrect processing
- Nil re-work resulting from incorrect processing
- Nil complaints to be received resulting from incorrect processing
- Meeting and exceeding all defined and advised service levels
- Nil complaints from external parties regarding service perceptions
- Provision of assistance to colleagues
- Punctuality
- Courtesy
- Contribution at Team Meetings as/when needed
- Provision of ideas/methods that enable the Company to more efficiently meet its customer's needs and/or which increase overall service perception
- Satisfactory completion of any other duties/tasks as instructed by your Management
**KNOWLEDGE AND SKILL-SET REQUIRED**
- Ability to cope with change
- Proficiency in Excel
- Ability to time-manage
- Ability to work in a fast-paced environment
- Strong communication skills (written and verbal)
- Positive attitude
- Desire to over-achieve
- Strong understanding of the importance of quality
- Strong PC/Keyboards skills
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)