Account Support Officer - Remote Work

Job Description:

Avion School is seeking a motivated and independent Account Support Officer to join our team on a part-time basis. As an Account Support Officer, you will be responsible for providing support to our clients and ensuring their needs are met in a timely and efficient manner. This role will be remote, allowing you to work from the comfort of your own home.

Responsibilities:
- Serve as the main point of contact for clients, addressing any inquiries or concerns they may have
- Assist clients with account setup, troubleshooting, and general account management
- Collaborate with the sales team to onboard new clients and ensure a smooth transition
- Monitor client accounts and provide regular updates on account activity
- Prepare and deliver presentations to clients on product updates and new features
- Work closely with the customer success team to ensure client satisfaction and retention
- Maintain accurate records of client interactions and transactions

Requirements:
- 1 year of experience in a customer service or account management role
- Strong project management skills
- Excellent presentation skills
- Independent and motivated self-starter
- Ability to work effectively in a remote environment
- Bachelor's degree in Business Administration or related field preferred

Benefits:
- Travel opportunities
- Vision insurance
- Medical coverage

Working Environment:
At Avion School, we are committed to paving the way for diversity and inclusivity. We strive to create a culture of belonging where all employees feel valued and respected.

Deadline to Apply: September 20, 2024

Equal Opportunity Statement:
Avion School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Avion School complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.