Account Support Officer - Remote Work

Job Description:

We are seeking a detail-oriented and highly motivated Account Support Officer to join our team at Lazada Philippines. As a remote worker based in Cebu, Central Visayas, PH, you will be responsible for providing assistance and support to our account management team. This part-time position is at the Associate Level and requires a minimum of 2 years of experience in a similar role.

Responsibilities:
1. Assist account managers with day-to-day tasks and activities.
2. Communicate with clients to gather necessary information and provide updates on account status.
3. Maintain accurate and up-to-date records of client interactions and transactions.
4. Collaborate with internal teams to ensure smooth delivery of services to clients.
5. Monitor account performance and identify opportunities for growth and improvement.
6. Participate in team meetings and brainstorming sessions to contribute ideas and feedback.
7. Support the implementation of new processes and procedures to enhance efficiency and productivity.

Requirements:
1. Bachelor's degree in Business Administration or related field.
2. Proven experience in account management or customer service.
3. Strong communication and interpersonal skills.
4. Ability to work independently and remotely with minimal supervision.
5. Proficiency in Microsoft Office and CRM software.
6. Driven and resourceful personality traits.
7. Teamwork and adaptability soft skills.

Benefits:
1. Gym membership for physical wellness.
2. Company transportation for convenience.
3. Paid Time Off (PTO) for work-life balance.
4. Opportunities to collaborate with colleagues worldwide, fostering a global village mentality.

Deadline to apply: ********

Equal Opportunity Statement:
Lazada Philippines is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified candidates will be considered for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.