Account Manager - Sales & Tech

Job Description
Managers in this role get to: Strengthen relationships:?Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.Impact the bottom line:?Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.Improve the company:?Make recommendations to enhance processes and boost ease and efficiency.Define Sutherland's reputation:?Oversee and manage performance and service quality to guarantee customer satisfaction.Empower the workforce:?Determine training needs to equip staff with fundamental skills and knowledge. Requirements: Must have hands-on experience in managing sales and tech operationsAt least 3 years of Operations Manager experienceGood tenure