991 Operational Excellence

Location: Cebu

Job Summary:
Operational Excellence is responsible for driving operational efficiency through the design and implementation of process improvements.

Key Responsibilities: Identify and evaluate strategic opportunities, conducting thorough analysis and research to develop insightful recommendations for both strategic direction and specific project initiatives.Build and utilize models for operational, market/industry, and financial analysis to support business decision-making.Support weekly/monthly KPI reports and review meetings.Facilitate the sharing of best practices across departments to drive a culture of continuous improvement.Monitor and track the implementation of initiatives to ensure consistent and successful adoption.Collaborate with peers and supervisors to establish clear goals, objectives, and measurable targets for a defined period.Provide assistance with training, roadmap development, and process completion where required.Manage cross-functional project execution, including stakeholder engagement, work plan development, resource allocation, and milestone delivery.
The ideal candidate have the following skills and experience:

With experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process ImprovementBachelor's/College degree in any 4-year programWith relevant experience in AI or RPA and TransformationSix Sigma Black Belt Certified or Trained Good to have: With experience or knowledgeable in Utilities, Network, Customer service, Helpdesk, Sales Operation industry background.Green Belt Certified or Black Belt TrainedWith 5 years of experience in managerial role
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