2022 Healthcare Advocates (Customer Service Representative) (Rolling Intake) Opportunity Expired
We can bring out your best as you put your listening, analytical and problem solving skills to help improve lives and enhance health care for millions
Opportunity details Opportunity Type
Graduate Job
Number of Vacancies
100-1000
Start Date
Ongoing
Applications Open
Applications Close
31 Jan 2023
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Business Administration & Management
Economics
Human Resources
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
Creative Arts (all other)
E
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Mathematics & Statistics
Mechanical Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
F
Food & Hospitality
Personal Services
H
Anthropology & Geography
Classics
Criminology
International Studies
Philosophy
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Exercise & Sports Science
Health Administration
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Customer Service careers at Optum. Our customer service teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem-solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. We support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. You'll discover a wealth of pathways for professional growth within Customer Service and across our global company.
Learn more about why this is the place to do your life's best work. What you will do: Member Services: You will be responsible for inbound and outbound calls from members. You will respond to general questions or take information from members related to but not limited to:
Eligibility status/issues Claims inquiries Requests for member materials Primary care physician changes Prescription coverage ID cards and Open Enrollment Verification Provider Services:
You will personalize every interaction with providers regarding their concerns/questions for: Authorization/notification Claims You will advocate on behalf of our providers in a compassionate manner to resolve their concerns.
Hiring criteria You should have or be completing the following to apply for this opportunity.
The opportunity is available to applicants in any of the following categories.
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