Araneta City, Quezon CIty
Opportunity Expired
At TTEC, we're all about the Human Experience. Elevated.
Opportunity details Opportunity Type
Graduate Job
Number of Vacancies
100-300
PHP 20,000 - 270,000
Start Date
Ongoing
Applications Open
11 Mar 2022
Applications Close
30 Apr 2022
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Business Administration & Management
Economics
Human Resources
Marketing, Advertising & Public Relations
What You'll be Doing
Do you have a passion for helping others and givingthempeaceof mind? In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between theircustomers'experience being just average or an exceptional one. During a Typical Day, You'll Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat Respond to inquiries with active listening – identifying additional needs and supporting any upgrades in products and services Open and maintain customer accounts and information Resolve technical issues with patience and understanding Positively participate in company events, team activities, and continuous learning What You Bring to the Role Completed at least 2 years in college (without back subjects or failing grades) or SHS graduate Great verbal and written communication skillsincluding grammar and spelling You lead by example and work with your team to contribute to the overall success of your client program Comfortable with decision making by assessing the situation, researching potentialsolutionsns and making recommendations What You Can Expect A site-based work arrangement Competitivepay and performance-basedincentives Knowledgeable, encouraging, supporting and present leadership Diverse and community-minded organization Career growth and lots of learning opportunities for aspiring minds And yes…all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you like: Php 15,000* signing bonus in our selected account Company-sponsored HMO with Health & wellness programs for you and your family Educational assistance through tuition reimbursement An accessible office locationatthe15F Gateway Tower, Araneta City, Cubao, Quezon City A Bit More About Your Role
We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.And we trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report tothe account Team Leader. You'll contribute to the success of the customer experience as well as the overall success of the team. About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Additional Information 2021 Kincentric Best Employer - Three Years in A Row! Rewarding Career and A Safe Workplace is Our Priority Accessible; Close to MRT & LRT Araneta Stations; Bus Stop Hiring criteria You should have or be completing the following to apply for this opportunity.
The opportunity is available to applicants in any of the following categories.
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