2021 Customer Service Advocate (Rolling Intake) Taguig City, Muntinlupa, Quezon City and Cebu City
Opportunity Expired
Our customer service teams are helping people from around the world!
Opportunity details Opportunity Type
Graduate Job
Number of Vacancies
1-500
Start Date
Ongoing
Applications Open
21 Sep 2021
Applications Close
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Business Administration & Management
Economics
Human Resources
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
E
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering & Mathematics (all other)
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Geotechnical Engineering
Manufacturing Engineering
Mathematics & Statistics
Mechanical Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
F
Food & Hospitality
Personal Services
H
Anthropology & Geography
Classics
Criminology
Humanities (all other)
International Studies
Liberal Arts
Philosophy
Social Science (all other)
Theology & Comparative Religion
I
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Design & User Experience
Programming & Software Engineering
Video Game Development
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Exercise & Sports Science
Health Administration
Medical & Health Sciences (all other)
Medical Technology
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Customer Service careers at Optum. Our customer service teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem-solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. We support you with the latest tools, advanced training and the combined strength of high calibre co-workers who share your passion, your energy and your commitment to quality. You'll discover a wealth of pathways for professional growth within Customer Service and across our global company.
Learn more about why this is the place to do your life's best work. Member Services:
You will be responsible for inbound and outbound calls from members. You will respond to general questions or take information from members related to but not limited to: Eligibility status/issues Claims inquiries Requests for member materials Primary care physician changes Prescription coverage ID cards and Open Enrollment Verification Provider Services:
You will personalize every interaction with providers regarding their concerns/questions for:
Authorization/notification Claims General requests You will advocate on behalf of our providers in a compassionate manner to resolve their concerns. What you will get: Tuition Reimbursement Your career growth and development is important to us. We will provide financial assistance for educational costs should you be eligible and approved to enroll on external educational courses in order to improve your current job skills. Wellness Program We offer various wellness programs for the mind, body, soul and nutrition. All of which provides you support and resources to help you take positive action towards a healthier lifestyle. The retirement plan is designed to secure your future as you help improve the lives of millions. Eligible employees are automatically enrolled in the program. The benefit rewards tenure and encourages voluntary contribution. Variable Compensation Plan You have an opportunity to participate in a variable compensation plan, which is an important part of our total compensation opportunity. Our philosophy is Pay-for-Performance. Work rights The opportunity is available to applicants in any of the following categories.
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