100 Csr - Retail Account - Tarlac City Site

Join our team we are hiring Call Center Agents! Virtual Interview Process ( One Day Hiring )

What we offer:

- Competitive Salary Package
- Day/Mid/Night Shift - available
- Pioneer Accounts Available
- Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities:

- Answering incoming calls from customers or clients and addressing their concerns or questions.
- Making outgoing calls to follow up on customer inquiries or to market products or services.
- Providing excellent customer service by resolving customer complaints and issues.
- Maintaining accurate records of customer interactions and transactions.
- Updating customer information in the database and ensuring its accuracy.
- Collaborating with other departments within the organization to resolve customer issues.
- Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications:

- With at least 6 Months BPO experience
- 2nd yr College Undergraduate
- Completed at least 12 Years of Education /2 Years in College/Senior High School Graduates
- College Undergraduate (completed 60 units)
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work"