Workforce Manager

Minimum Requirements:5 years and above total experience in Workforce Management (WF)3 years' work experience as Supervisor/ManagerLeadership experience (Handled Real-Time Analysts, Schedulers, Planners)Experience in end-to-end WFM (Real-Time Analysis, Scheduling, Forecasting, Planning)Tools: eWFM, Avaya CMS, NICE IEX, and similarShould have handled 500-1000 Full-Time Equivalents (FTEs) in a ProgramPreferable with experience in handling Telecommunications programsRecruitment Process:ValidationInitial InterviewHiring Managers InterviewCourtesy Interview (optional)Work Setup:Shift: Night Shift
Setup: Onsite
Location: Makati, Metro Manila, Philippines
By applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment, whether internal to Cobden & Carter International and/or its clients.

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