We Are In Need Of 311 Call Center Agents - Open For

HS/ SHS graduate- With good to excellent English communication skill- Open and maintain customer accounts by recording account information- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution- Maintain financial accounts by processing customer adjustments- Recommend potential products or services to management by collecting customer information and analyzing customer needs- Prepare product or service reports by collecting and analyzing customer information- Contribute to team effort by accomplishing related results as needed- Manage large amounts of incoming calls**Salary**: Php18,000.00 - Php25,000.00 per month**Benefits**:- Health insurance- Life insurance- Opportunities for promotion- Paid training- Pay raise- Promotion to permanent employeeSchedule:- 8 hour shiftSupplemental pay types:- 13th month salary- Commission pay- Overtime pay- Performance bonus- Yearly bonusAbility to commute/relocate:- Quezon City: Reliably commute or planning to relocate before starting work (required)**Education**:- Senior High School (preferred)**Experience**:- Call Center Representative: 1 year (preferred)**Language**:- English (preferred)