Vip Host Officer (Thai Speaker)

JOB SUMMARY The Host Operations Officer (Multilingual) is responsible for assisting Casino VIP guests during their visit to Newport World Resorts.
RESPONSIBILITIES Coordinate arrangements related to gaming activities, preferences and stay of guests, ensure coordination with other departments is seamless and arrangements are facilitated accordingly.Assist guest queries and processes relating to membership, gaming programs, promotions & events, and other related inquiries.Facilitate guests program buy-in and settlement and other gaming account related transactions and inquiries at the Cage.Achieve and promote a high standard of service level and professionalism through proactive engagement with guests.Ensure tasks are executed accurately and in a timely manner.When required, host/attend special promotion or events within or outside the property.When required, accompany guest/s to City tours, Yacht cruises, Private Jet arrival and send off.Rotate shifts and duties to arrival & departure assistance at the airport.QUALIFICATIONS Candidate must have completed at least 2 years in College; Senior High School or K-12 graduates can also be considered.Has excellent communication and interpersonal skills. Required language is Thai.Confident and able to deal with VIPsExcellent analytical and critical thinking skillsProficient in using Google WorkspaceStrong interpersonal skillsAbility to build good working relationships and deal with different types of individualOrganized and has great attention to detailsFocused and organizedAble to work alone and with a teamWilling to be assigned in the Philippines
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