Va For Australian Client

JOB DESCRIPTION:

Organisation | VA Assistance

*Diary management and organising client appointments
*Manage emails, sorting inboxes and responding to inquiries
*Create documents from handwritten drafts and dictations.
*Create forms or surveys for customer feedback.
*Proofread documents and other office materials.
*Produce Google Slides for client programs.
*Manage Google Drive filing system
*Answer calls, leaving voicemails and checking messages.
*Organise thank you cards and gifts and sending out
*Travel and accommodation booking and management
*Manage new client enquiries and information
*Manage new client on boarding processes and exit surveys
*Researching on important data, statistics and facts for meetings, presentations or blogs.

Operations | Accounts

*Create streamlined processes and systems with documentation
*Manage CRM and Sales Pipeline - Client and Prospect Information Management
*Create and send invoices to clients
*Bookkeeping - calculating hours and expense management.
*Expense management and bank reconciliation
*Performing banking needs, like paying bills and transferring funds
*Financial projections and reporting
*Tax preparation

QUALIFICATIONS

The successful candidate must possess the following core skills:
*Highly organised with strong administrative and accounting support
*Ability to meet deadlines
*Effective and professional verbal and written communication
*Ability to multi-task data entry and analysis
*Minutes and notes taking
*Calendar management and scheduling
*Strong work ethics
*Working knowledge of Xero, MS Office: Excel, Word, Outlook, and Powerpoint, Google Drive

Specialised skills (desirable BUT not required):
Marketing / design
web design
blog writing
online research
social media monitoring and scheduling
IT support and web maintenance (Wordpress, etc.)