Senior Administrator (Moving and Relocation Services)Job Description Posted Thursday, October 10, 2024 at 4:00 PM
Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it! Sirva is now seeking a Senior Administrator to support our international clients and be part of the team in the Philippines.
This role requires flexibility to shift times and offers a hybrid working model with work from home available.
Why work for Sirva? Being an international brand with a cross-regional structure, your career opportunities could be endless! You can make colleagues, connections, and friendships the world over with Sirva.
Diversity and inclusion are part of our service and therefore are part of our DNA. At Sirva, our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself on our identity.
Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work from Home and Core Flex Hours policy - trust & communication is key to this model and encourages all employees to discuss with their People leaders what works best for them.
Position Summary Responsible for administrative duties, communication with suppliers, and other assigned duties, on all files in an Admin Support's case load. Admin Support has minimal contact with clients and relocating employees, but extensive contact with service providers and internal resources. The Admin Support must have experience working in a fast-paced office environment and meeting deadlines associated with multiple tasks. The Admin Support must be able to gain an understanding of all aspects of clients' international policy and program as well as a general understanding of all international services.
Some day-to-day tasks include:
Open files, research/select/place referrals with appropriate suppliers. Pro-active management of and communications to suppliers for updates and required information as necessary. Responsible for updating system data with information provided by suppliers, Move Management Consultants (MMC), clients, and directly from the assignees. This includes updating addresses, uploading important documentation, changes to client specific information, keeping notes updated in the system, etc. Answer phones, provide back-up to MMC's and other Admin's, and manage daily mail and email requests and other correspondence. Other responsibilities as necessary to support Move Management Consultants, client specific tasks and customer demands. Who are we looking for? Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and job-specific software and systems is a must. We are looking for an individual with a strong attention to detail to ensure accuracy and precision in all administrative tasks. Strong written and verbal communication skills are essential for effective interaction with team members, clients, and external stakeholders. We are seeking candidates who can collaborate effectively within a team to achieve common goals. Candidates must excel at managing deadlines and effectively multi-task in a dynamic and fast-paced office setting. International or intercultural experience is an asset, but not a requirement. Secondary language skills are a plus. Apply Now If this sounds like your type of role, then please submit your application via the APPLY now option and complete all necessary information.
SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at ******** and let us know the nature of your request and your contact information.
#J-18808-Ljbffr