Requisition ID: #
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Management
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Job Overview
The Manager, Security Operations will serve and report to the Director of Global Security Operations. The Manager, Security Operations - Manila is responsible for leading monitoring of Concur's production and business services for security related incidents and managing Cyber Intelligence & Incident Response teams at Concur. This individual will have the opportunity to work on building out our next-generation global cyber intelligence and Security Operations programs.
Responsibilities
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Manages the implementation of complex long-term security operations processes and technologies worldwide for Concur Technologies. including security controls, protocols and practices in conjunction and collaboration with other security representatives throughout the company
-Assists in the development of policies to ensure a secure operational environment for Concur.
-Manages the Security Incident and Response Management processes and technologies and provides an effective response to Concur customers for computer security incidents or concerns with global peers
-Manages the support of internal IT and Hosting Operations in response to Security related incidents
-Provides Forensic and investigative support where required, engages with Incident Response and Legal teams as needed
-Handles focused projects involving multiple disciplines or business units
-Works independently and with management on high visible, divisional/cross-divisional complex projects
-Sought as a key resource for resolution of unique or complex business problems
-Advances the interest of the company by serving on teams that are external to the organization when appropriate
-Drives continuous improvement and efficiencies beyond own scope of responsibility
-Individual typically has at least 7+ yrs of related experience Job Responsibilities & Requirements
-7+ years of experience in security operations with a sophisticated view of the current threat and scape including Botnets, Exploits, Hacktivism and Nation State Actors
-Provide expertise in defining and improving the security of Concur products via interaction with R&D
-Improve the security of Concur's information infrastructure and minimize the threat of damage resulting from intrusions
-Research ROI factors and manage large scale projects related to security
-Coordinate with Network Engineering team on technical security to network infrastructure
-Evangelize new security features (based on ROI) to R&D, Corporate IT and Hosting Operations
-Take an active and insightful role in group discussions
-Record all tasks in Vantive
-Be aware of, and comply with, all corporate policies.
Qualifications
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Expert understanding of security concepts, principles and practices, including fundamental knowledge of OSI model and intrusion detection
-Demonstrable knowledge in advanced UNIX and Windows security administration
-Experience designing, implementing, and maintaining network security and network systems including LANs/WANs/VPNs/Firewalls and IDS's
-Experience with firewall/IDS installation, configuration, troubleshooting and on-going management
-Experience with anti-viral and other Host based security software and recovery
-Experience developing and implementing Disaster Recovery and Business Continuity plans
-Excellent customer service skills
-Excellent communication and documentation skills utilizing MS Word, MS Project, MS Excel and Visio
-Ability to perform after hours, shift work, and be on call via pager during designated periods
Education, Experience and Training Required
-BS Degree in Computer Science or equivalent experience
Job Specific Knowledge or Skills
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Communication and influence - listens with objectivity and checks for understanding
-Conflict management - stays objective and fair in assessing different points of view
-Decisiveness/Judgment - demonstrates logic, rationality, and objectivity in decision making
-Initiative - transforms ideas or leads into productive business outcomes
-Planning and organizing - negotiates time frames, establishes realistic deadlines
-Technical/Professional expertise - effectively plan activities to align with strategic direction
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Coaching - provides challenging assignments
-Leadership - delegates responsibility and empowers others to make decisions and achieve results
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WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: -a-Careers.NorthAmericasap or -a-Careers.LatinAmericasap, APJ: -a-Careers.APJsap, EMEA: -a-Careerssap).
Successful candidates might be required to undergo a background verification with an external vendor.
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