Job Role: Sales Enablement Operations Specialist Job Description: To provide administration supports for learning in the International & Europe regions like the facilitation of trainings via webinars and deployment of various learning curriculums (for both internal employees and external partners).
Support for localization process with stake holders (tracking & "pushing" of proof-reading process).
Manage calls recording, post-production and videos editing. Assist in the coordination, setup, facilitation, recording and assessment of web-based courses with respective stake holders like Business Development Managers and other Subject Matter Experts. Be part of the Offer Introductory Process launch team to communicate with respective launch owners and ensure successful new offers roll-out.
This includes maintaining the yearly To provide quarterly learning reports/dashboards for tracking purpose in the region using excel or Tableau.
This includes specific tracking of important curriculums that have been identified to ensure successful learning roll-out to support the business initiatives. System tools administration like MLL (Learning Tracking System), Document Reference Library (Content Uploader) & Sales Tools Portal (Content Storage) which directly support the learning operations. Working with other functions like HR to maintain on the employees contact list and learning requirement in the region. Qualifications Qualifications & Experience: • Degree level qualification is preferred. • Experience in the setup and execution of education programs, both web-based & classroom is preferred. • Ability to facilitate web based & classroom training events • Experience in developing / revising materials for delivery within education programs • Strong analytical background in developing reports & dashboards • Min.
1-2 years in administrative, tele-sales or customer service related role • Knowledge of Channel or partner background is preferred • Strong computer skills and proficiency with Microsoft Office programs, esp.
in usage of excel for table referencing, pivots, macros and etc. • Knowledge of using webinar tools like Microsoft Teams, Cisco Webex & reporting tool like Tableau. • Basic video editing and Learning development skills are preferred • Ability to support and work in accordance to European or South America time zone • Strong Interpersonal skill with experience working in a cross-cultural environment • Fluency in English • Excellent Verbal & Written communication skills • Strong Enthusiasm and ability to work independently with min.
supervision • High level of confidence and maturity • Strong collaboration & Team player Schedule: Full-time Req: 008V5Q
