Pioneer Customer Service Representative - Sta. Rosa

Experience unparalleled working culture. Join Kincentric's back-to-back Best Employer of the Year and deliver amazing with us every day.

Start a new chapter in your career. As a customer service representative for a US hotel reservations account, you’ll be the difference between an average & extraordinary customer experience. After all, when everything's connected, how we connect is everything. And we'd like to connect you to an exceptional opportunity.

You might be asking yourself, “Do I have what it takes to excel?” We think you do. Typically, to qualify as a Customer Service Representative you need to have:

• At least six months BPO experience

• Excellent English communication skills

• Strong familiarity with the internet and MS Office applications

• Previous experience in hotel reservations (preferred but not required!)

What you might be doing on a typical day:

• Receive customer concerns over the phone

• Wow customers with your ability to resolve their concerns with enthusiasm

• Ultimately you will provide excellent customer service that keeps the customer coming back

You’ll enjoy:

• Competitive pay and performance-based incentives

• Real career growth opportunities

• Company-sponsored HMO with Health & Wellness programs for you and your family

• Educational assistance through tuition reimbursement

• An accessible location, and more!

We invite you to #ExperienceTeleTech and start your journey here. We’re located at 2F Robinsons Place Sta. Rosa, Old National Highway, Barangay Tagapo, Sta. Rosa, Laguna

We can’t wait to meet you!