Company Description BalsamBrands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such aswww.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:
- Forbes: America’s Best Small Companies (2016)
- Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
- San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
- Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)
The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.
Balsam Internationalis our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success. The team in the Philippines enjoy full employee benefits including mandatories (SSS, PAG-IBIG, PhilHealth), 13th month pay, healthcare coverage +2 dependents, internet subsidy (after regularization), holiday breaks, meal subsidies, company trips and other perks on top of the work-from-home setup.
Job Description
Are you a passionate values-driven leader who is jazzed to join our dynamic team and strengthen our unique and collaborative culture? Can you (with equal passion and savviness) ensure efficient and effective operations of our dynamic Manila Team? We are looking for you!
As People Manager, you will bring your exemplary people and project management skills to the Balsam team. You are hard-working, reliable and trustworthy, and have a strategic mindset, always ready to translate ideas tactically. It’s as if you can read the future through analysis – you have the ability to identify opportunities and potential issues by looking at both qualitative and quantitative data, validate then synthesize recommendations into actionable pieces. And last but definitely not least, you have a proven record of working collaboratively with others and effectively communicating within different levels in and out of the organization.
You will directly report to our Director of People and manage a team of about 6+ members from the People Initiatives team in Manila. The local and cross-geographical team will consider you as the go-to person for People-related concerns and clarifications.
What you’ll be doing:
Operations, Admin, Compensation & Benefits
- Oversee day-to-day operations of the Regional Operating Headquarters in Manila
- Mentor and guide your direct team members and support them in their growth
- Identify, plan, monitor and appraise people initiatives through quantitative and qualitative data
- Advocate for local and global organizational development programs to strengthen team member engagement
- Ensure ROHQ labor practices are above-board and enforce the strict adherence to administrative proceedings
- Create, review, update and refine norms to ensure they are above-board, reasonable and consistent with our unique culture
- Review processes and identify gaps to achieve efficiency gains; through data analysis, you will create projects and initiatives that will address these gaps so we can achieve our goals
- Manage sensitive and confidential matters like personnel relations, employee relations, and organizational changes
- Craft company-wide communication that is consistent with global messaging and tone
- Schedule regular touch base calls with team members across functions in Manila, and cross-functional partners cross geographies, to measure health and climate of the people and the organization as a whole
- Provide insight to the L&D team on possible trainings, courses to support the professional development of the team
- Ensure the confidentiality and security of all company information and files
- Perform other related duties as required
What you bring to the table:
- 2+ years of people management and development experience and over 8years of actual work experience
- High level of interpersonal skills. Effective relationship building capacity with team members, cross-functional peers and external partners
- Strong strategic mindset and the capacity to translate tactically.
- Excellent written and verbal communication skills. Proactively communicates and has the ability to convey information effectively and appropriately for the needs of the audience (asks questions, gives feedback, clarifies potential issues, etc.)
- Proven project and time management skill (ability to prioritize) especially with multiple high-priority tasks. Has strong attention to detail and high level of accuracy
- Extensive people development background with proven capability in identifying talents/strengths, addressing performance gaps and coaching for success
- Highly adaptable to new technology. Has advanced skills in MS Office Suite applications (Word, Excel, PPT, One Note) and other unified communication and collaboration tools or platforms like MS Teams.
- Some background in project management tools like Trello, Basecamp and JIRA, is a plus
- Experience in Human Resources, is a plus
Our must-haves:
- Must live within Metro Manila only.
- Must be willing to join occasional in-person meetings and trainings.
- Must have a dedicated, functional laptop that meets the following specifications:
For Windows users:
- OS Windows 10 – 64 bit or higher
- Processor: Intel Core i3 or better
- RAM/Memory: 4GB or higher
- Hard Drive: 500GB or higher
For Mac users:
- Processor: 2GHz Intel Core i5
- Memory: 8GB 1600 MHz DDR3
- Start-up Disk Macintosh HD
- Graphics Intel HD Graphics 4000 1536MB
- Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
- Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 5MBPS.
- Must have a back-up internet connection of the same speed, if primary connection becomes spotty.
- Must have licensed MS Office (PowerPoint, Word, Excel) including Outlook.
Note: An online assessment will also be part of the recruitment process.
Status: Full Time.
