Online Support Specialist

Job Description:

San Miguel Corporation is seeking a dedicated Online Support Specialist to join our team in Makati, NCR, PH. As an entry-level position, no prior experience is required, making this an excellent opportunity for enthusiastic individuals looking to kickstart their career in customer support.

Responsibilities:- Provide timely and professional online support to customers via email, chat, and social media platforms- Resolve customer inquiries and issues effectively and efficiently- Maintain a high level of customer satisfaction by providing personalized and empathetic support- Collaborate with other departments to escalate and resolve complex customer concerns- Keep accurate records of customer interactions and transactions- Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements:- Hardworking and passionate about delivering exceptional customer service- Strong people management and leadership skills- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office and online communication tools- Bachelor's degree preferred but not required

Benefits:- Medical coverage- Life insurance- Travel opportunities

Working Environment:At San Miguel Corporation, we are committed to environmental responsibility and sustainable practices. Joining our team means working in a positive and supportive work environment that values both personal and professional growth.

Equal Opportunity Statement:San Miguel Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: June 29, 2024

If you are a motivated and customer-oriented individual looking to start your career in online support, we encourage you to apply for the Online Support Specialist position at San Miguel Corporation today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.