We are currently seeking dedicated and compassionate individuals to join our team as Healthcare Account Voice Customer Service Representatives. If you have a passion for helping others and providing excellent customer service, this could be the perfect opportunity for you!
JOB RESPONSIBILITIES:
• Answer incoming calls from patients, healthcare providers, and insurance companies.
• Provide accurate and timely information regarding healthcare services, benefits, and claims.
• Assist customers with scheduling appointments, resolving billing issues, and navigating the healthcare system.
• Maintain a high level of customer satisfaction by demonstrating empathy, professionalism, and problem-solving skills.
• Collaborate with other departments within the organization to ensure seamless customer service.
• Adhere to all company policies and procedures, as well as HIPAA regulations.
REQUIREMENTS:
• Age: Must be at least 18 years old.
• Education: K12 graduates, College Graduates, Vocational 2-year Course Graduates, or Completed At Least 2-years in College.
• For High School graduates (Old Curriculum), a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.
• Proof of Education: Candidates must provide proof of education, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.
• Must be willing to work onsite in Tagbilaran City, Bohol
BENEFITS:
• Allowance for working onsite*
• Comprehensive HMO coverage for you and your dependents
• Non-Taxable Allowance in addition to your basic salary
• Attractive Program Incentives based on performance
• Group Life Insurance - your well-being is our priority!
• 30 Service Incentive Leaves (15 days can be converted to cash)
Join our team of dedicated Customer Service Representatives and make a positive impact on our customers' experience. If you are passionate about delivering exceptional service, possess excellent communication skills, and enjoy working in a dynamic and customer-centric environment, we would love to hear from you.
TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)
We look forward to meeting you!
*Terms and Conditions Apply