This is a remote position.
Job Title Marketing Project Manager Schedule 25 hours a week, Monday to Friday, 2:00 pm to 7:00 pm Melbourne Time (Client Timezone: Melbourne, VIC) About the Position We're seeking a dynamic Project Manager with extensive experience executing digital marketing plans to join our fast-growing boutique digital marketing agency. In this role, you'll ensure our clients achieve their digital marketing goals and maintain trusted relationships with our contractors and clients. Also, you will work daily with the business owner, clients and contractors. The business owner will provide business guidance and training. However, you are expected to be very experienced with digital marketing software, executing marketing plans, reporting, and communicating with clients. Objectives of this role ? To execute our monthly service requirements for our clients. ? To execute the digital marketing plan set out by us and our clients. ? Manage the entire relationship with assigned clients, including implementation and communication. ? Establish relationships as a trusted support to help ensure the continued value of our services. ? Communicate effectively with internal and external collaborators to better understand customer needs and help maximise retention. Requirements? Coordinate seamlessly with our offshore team to deliver high quality SEO, Google Ads, Meta ads, website management, CRM setup Go High Level, email nurturing campaigns, graphic design projects and social media services. ? Serve as the main point of contact for client communication. ? We provide hands-on support for clients during the onboarding process and ongoing fulfilment of the services we provide for them. ? Organise and prioritise tasks to meet client needs while meeting internal deadlines. ? Regularly communicate updates, progress, and concerns to internal teams and clients. ? Collaborate closely with the agency owner to gain a deep understanding of each client's business goals and the specific services the agency offers to meet these objectives. ? Anticipate client issues and address them rapidly and effectively, leveraging the collective expertise of agency teams. ? Report weekly to clients by extracting data and giving a summary on the performance. ? Creating and collecting content ideas for our business focusing on proof of performance content. ? Serve as the key liaison for clients, collaborating closely with the agency owner and fulfilment team to design and execute effective strategies for customer retention. ? Maintain regular and clear communication with clients about project updates and development timelines. ? Enhance collaboration and streamline communication among project team members, including third-party service providers, to ensure timely deliverables. ? Keep the fulfilment team accountable for executing the work they need to complete. ? Review work created by the fulfilment team before giving it to the client. ? Collect, review and analyse monthly reports and recommend changes if required. ? Organise and complete monthly meetings with our clients about the performance of our marketing service. Your Attributes ? Can keep projects on track and people accountable. ? Exceptional written and verbal communication skills, able to build trust and rapport effectively. ? An understanding of digital marketing and platforms. Including Google Ads, Meta Ads, Social Media Platforms FB, Instagram, Linkedin, Tiktok. ? Strong analytic capacity to identify and solve problems effectively. ? Competence in handling various priorities in a high-paced professional environment. ? A reliable team player with a proactive attitude and a commitment to joint problem-solving. ? Can work alone and get the work done effectively and with confidence. Qualifications ? Bachelor qualification level in the Marketing field or similar is a must. ? At least 3 years experience in a digital marketing role where you were coordinating client projects. Software ? Go High-Level CRM for enquiries and sales and sales automation for our clients ? Pandadoc for creating proposals ? Zoho Projects for internal task management ? Basecamp for task management with external team ? WordPress and Duda website platforms ? Canva ? Google Workspace ? Google Ads ? Google Analytics ? Google Tag Manager ? Google Search Console ? Promo Republic for Social media scheduling ? Meta Business Suite ? Linkedin ? TikTok ? YouTube BenefitsIndependent Contractor Perks Permanent work from home Immediate hiring Steady freelance job