Responsibilities: The role is primarily responsible for placing outbound calls and pre-qualifying leads.
Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
Provide customers with information on products/services if needed.
Be passionate about the service; and enjoy working in a consultative service environment.
Be results-oriented; and enjoy the challenge of meeting or exceeding goals.
Desired Skills & Knowledge: Clear speaking voice
Must have at least 6 months of BPO experience in one company
Excellent English communication skills both written and verbal
Must have excellent command of the English language, with neutral or American accent
Outbound/inbound sales or upselling experience preferred
Strong customer service skills
Strong administrative skills accurate typing & spelling is essential to this role.
Energetic, fun and confident personality
Willing to work full-time night shift
Work Schedule: Night Shift
Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique/Select VoiceCom and think its a great place to work!."
The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing SVC family. You wont regret it!
Checkout our Facebook page: www.facebook.com/selectvoicecomph
Enjoy the following benefits: Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 monthsLife insurance programFree weekly in-house massageCash incentives of (Php5,000) for successfully referring your friends and relatives to join SVCCareer development
Service incentive leave programAnnual salary increase based on performanceFun and family-like working environmentQuarterly team outing
Free flowing coffee and hot chocolateCozy sleeping lounge and canteen plus entertainment areaExcellent office location in Cebu IT Park *Terms and conditions apply.
How to Apply: Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.
What to prepare: Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)PenID or
Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 10AM-7PM (Monday-Friday).