It Technical Trainer(Power Platform)

The IT Technical Trainer is responsible for the delivery of Power Platform (Power Apps and Power Automate ) training to WTW colleagues across businesses and geographies. The IT Technical Trainer will design, develop and facilitate online training and will create supplemental training materials as needed (., user guides, videos, job aids, graphics) that are functional, engaging, informative, and consistent with sound instructional design principles. This is a full-time, year-round position, in our Manila office, working in a hybrid setup within the Manila Global Service Delivery (GSD) Center Enterprise Technology Organization.
Key Responsibilities: Effectively master, train, and evaluate all learning objectives from the Microsoft Power Platform (Power Apps, Power Automate) course curriculum and rollout other technical courses in the future Facilitate learning in a creative, interactive, and enthusiastic global learning environment Design and develop online, classroom, and blended learning materials using instructional design software such as Articulate Storyline and Articulate Rise Maintain and develop learning programs using a project management approach across cross-functional teams, including needs assessment, solution development, delivery, tracking, and continuous improvement. Consult with subject matter experts (SME) to ensure training information is current and accurate Track, evaluate, and report training effectiveness Support and train other facilitators as needed Act in a compliant, professional manner at all times Cultivate strong working relationships across multiple geographies and time zones