It Technical Support Specialist

**Desktop Support Engineer **is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.Manage service request, software installation, new computer setups, upgrades, etc.Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.**Qualifications**:- At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)- Can work 5 days a week, 10.5 hour per day- Willing to work even on weekends, holidays and in any time, he is needed- Amenable to travel in different sites or locations- Open to work on a Project Based Employment 1yr RENEWABLE CONTRACT- PLEASE MAKE SURE TO KEEP YOUR LINES OPEN FOR POSSIBLE INTERVIEW OVER THE PHONE**Job Type**: Fixed termContract length: 12 monthsSchedule:- 10 hour shiftApplication Question(s):- Are you willing to work in San Fernando Pampanga and Tarlac if needed?**Education**:- Bachelor's (preferred)**Experience**:- IT Support: 1 year (preferred)